How I was deceived and blocked from Facebook after being pirated
NEWNow you can listen to News articles!
Did you ever have that feeling of sinking when you realize that something went wrong with your social media account?
You are definitely not alone. With cybercrime and increasing identity theft, more and more people are blocked from their online accounts, often without their own guilt.
Let’s take a look at an example of real life that shows how sophisticated these scams can be. Below is an email that we receive from Marilyn from Hampton, Virginia, who wanted to share his story as a warning for others:
“Someone made a friend of mine from Facebook and sent a message through FB Messenger asking for a favor. They wanted to use the FB function to ask a friend to help recover his account. I went to his FB page, and it was a clone (I can’t see him now). The page had his real -looking profile photo and showed them an image of the city helping a family member to move.
A closed call with a Facebook scam that tried to steal credit card information
“I asked them to call me to know what they were. They called me on video on FB Messenger, and showed a moving image of them smiling, but the connection was” bad “and” lost. “I asked them to tell me something about me, and they sent me the name of my son (which has a different surname).
“I tried to recover my account, but the instructions listed in FB sent me in circles. I looked for FB support and called a support number. They installed Anydesk on my phone and scanned. He said that someone had bought $ 17,000 in Bitcoins. If I allowed them to send me a dollar, they could verify something. I realized that it was an interruption and suspended.
“Since then I have changed my email address and passwords for important accounts. I have also created a new FB account. However, I was a administrator for 3 FB groups, and the hacker got into them. Deleted one year of publications and photos of a group. And it was still listed as administrator in another group. I cannot eliminate them. I imagine that I informed me that my FB account and that they still work in some places in some sites. Yesterday’s local police station.
Marilyn, we regret to listen to her experience. It sounds incredibly frustrating and stressful, and its history highlights how even careful people can be attacked by increasingly intelligent scams. Here are some steps that you can follow to address the situation and protect yourself in the future.
Register for my free Cyberguy report
Get my best technological tips, urgent security alerts and exclusive offers delivered directly to your inbox. In addition, you will get instant access to my definitive scam survival guide, free when you join.

A Facebook account on a laptop and smartphone (Kurt “Cyberguy” Knutsson)
Recovering your Facebook account
Having your Facebook account committed after a hacker has changed your email and password and blocked it completely from your profile can be devastating. While Facebook offers accounts recovery options, they become challenging when computer pirates have altered their login credentials. However, do not worry, since the recovery is still possible, depending on certain factors.
Cloned on Facebook? Here we show you how to recover control
Report Hack to Facebook
If you have access to a device that you used previously to log in to Facebook, you can use it to inform that your account has been pirate.
- Gonna Facebook.com/hacled.
- Click My account was compromised.

Steps to inform the hack to Facebook (Kurt “Cyberguy” Knutsson)
- Follow him screen instructions To help Facebook locate their account and start the recovery process.
- You will need Verify your identity and recover your account. This may include: Answer the security questions that you previously set. Identification of photos of friends if I had previously labeled them. Taking advantage of an identification issued by the Government for verification.
- Answering the security questions that were configured above.
- Identify photos of friends if you had previously labeled them.
- Providing an identification issued by the Government for verification.
Once Facebook verifies your identity, it will help you recover access to your account. This process can take several days, especially if you need to send identification verification.
Recover your account
The hacker may have changed its password, but Facebook can still use its email address or phone number to help you recover access, even if the hacker changed them on your Facebook profile. Be sure to access these contact methods and follow the steps below.
- Gonna Facebook.com.
- Click Have you forgotten your password? Under the login form.

Steps to make sure you have access to your Facebook account (Kurt “Cyberguy” Knutsson)
- Follow the screen instructions to use your email address or phone number to recover the account.
Eliminate Hacker from groups
After recovering access to your Facebook account, you must eliminate the hacker from any group of those who are an administrator. If he is not an administrator or has lost his administration privileges, he must submit a report with Facebook so that he can eliminate them or claim his administrator rights.
- Visit Facebook help center to Submit a report.
- Choose the script That describes your situation better.
- Follow him instructions provided by Facebook to inform the problem.
Unfortunately, if the hacker eliminated him as administrator and added, it may be very difficult to recover control. Continue informing the group as committed and ask other group members to do the same.
Avoid secondary scams
Marilyn’s story also highlights a second danger of false support numbers and remote access scams. If you ever find a “Facebook Support” online phone number, be extremely cautious. Facebook does not offer telephone support for account recovery. Never install remote access applications such as Anydesk at the request that someone who claims to be technical support unless you are absolutely sure of your legitimacy. ESPECADORES use these tools to get access to their device and personal information.
Inform the incident to authorities and organizations
When your online accounts are compromised, it is important to inform the incident to the appropriate authorities and organizations. His report will not only help him recover from the piracy incident, but will also help prevent similar incidents from affecting others.
Knowing where to inform these incidents is essential. You can make a significant difference in the investigation and resolution of your case.
Center for Complaints of Internet Crimes (IC3)
As suggested by the police in the email, the Internet Crime Complaints Center (IC3) can help. It is a joint operation between the FBI and the National Crime Center White Collar for Americans to inform the cybercrime and fraud carried out online. Visit IC3.gov To file a complaint.
You may not get a direct answer, but your experience can help them fight cybercrime and better identify threats in the future. If your case requires that you take measures, they will do whatever you need to find justice.
Local cybersecurity help
You can also find local cybersecurity experts through the Cybersecurity and Infrastructure Security Agency (CISA). Verify if you have a regional office located near you. You will have trained professionals who understand local threats. Your experts can provide personalized guidance for your situation. They also offer resources and training to help prevent future cybersecurity incidents.
Protection of your identity online
Protecting your online identity is crucial in the current digital panorama, especially if you created another Facebook account because the previous one was unrecoverable. It is not known if cybercriminals will try to obtain unauthorized access to them too.
Here are essential steps to safeguard your digital presence and avoid future security infractions on Facebook and beyond.
1. Change passwords
Continue changing passwords for all its important accounts, including email, banking and social networks. Use strong and unique passwords for each account by combining capital letters, numbers and special characters. Consider using a Password administrator to generate and store complex passwords. Get more details about me The best password administrators reviewed by experts from 2025 here.
2. Enable two factors authentication
Enable two factors authentication (2fa) In all your accounts to add an additional security layer. This means that you will need both your password and a second form of verification (as a code sent to your phone) to log in. So, even if the computer pirates have their password, it will be useless if they do not have the second verification factor. You can do it easily on Facebook using the steps below:
- Log in your Facebook account.
- Click your Profile photo In the upper right corner.
- Select Configuration and privacy In the menu.

Steps to enable 2FA on Facebook (Kurt “Cyberguy” Knutsson)
- Navigate Configuration and privacy On Facebook.
- Click Settings In the submenu.

Steps to enable 2FA on Facebook (Kurt “Cyberguy” Knutsson)
- Click Account Center In the menu on the left side.

Steps to enable 2FA on Facebook (Kurt “Cyberguy” Knutsson)
- Click Password and security In the menu on the left side and then select Two factors authentication To the right

Steps to enable 2FA on Facebook (Kurt “Cyberguy” Knutsson)
- Select Your account In the emerging window.

Steps to enable 2FA on Facebook (Kurt “Cyberguy” Knutsson)
- Enter the The code sends Facebook to your email linked and click Continue.

Steps to enable 2FA on Facebook (Kurt “Cyberguy” Knutsson)
- Reach your password again and click Continue.

Steps to enable 2FA on Facebook (Kurt “Cyberguy” Knutsson)
- In it How do you get a login code Section, choose a method and follow the steps to complete the configuration. The recommended option is the Authentication applicationwhich will link it to an authentication application such as Google authenticator either Microsoft authenticator. Be sure to add a backup method in case you do not have Cceso to the Authenticator application. You can do this by clicking Text message in it Add a backup method section and following the instructions to send codes to your phone through the text message.

Steps to enable 2FA on Facebook (Kurt “Cyberguy” Knutsson)
Lost access? Here we show you how to claim your facebo ok account
3. Device security after a remote access scam
If you installed Anydesk or any other remote access tool at the scam request, your device could still be at risk. Uninstall the application immediately, run a complete antivirus and an antimalware exploration and change your passwords from a different and safe device. If you notice the continuous suspicious activity, consider restoring your device to the factory configuration. These are the steps to restore your iPhone, Android, personal computer and Waterproof.
The best way to safeguard the malicious links that install malware, which potentially access their private information, is to have an antivirus software installed on all its devices. This protection can also alert it to the PHISHING Electronic Correos and Ransomware scams, maintaining their personal information and their safe digital assets. Obtain my elections for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.
4. Monitor your accounts
Be attentive to your accounts for any suspicious activity. In addition, consider using an identity robbery protection service. Identity theft companies can monitor personal information such as their social security number, telephone number and email address and alert it if it is sold on the dark website or used to open an account. They can also help you freeze your bank and credit card accounts to avoid greater unauthorized use by criminals.
One of the best parts of my selection number 1 is that they have identity theft insurance of Up to $ 1 million to cover legal fees and fees and a white gloves fraud resolution team where a Case manager based in the US. See my advice and the best selections on how to protect yourself from identity theft.
5. Find local help
When it comes to Facebook account problems, you can also look for local support to help you. You can provide personalized guidance to recover compromised Facebook accounts and help you establish better security measures. You only need to find adequate local resources to address your cybersecurity concerns related to Facebook.
Local cybersecurity companies
Look for local cybersecurity companies or consultants that can provide assistance in person with the recovery of the account. They will provide experts who specialize in dealing with social networks tricks and identity theft. You can find them with a quick search for Google as “local cybersecurity firms near me.” You can also search in local commercial directories or ask in your professional networks. Many offer free initial consultations to evaluate their situation and explain their services.
Get the News business on the fly by clicking here
Community resources
You can also communicate with your community to obtain valuable cybersecurity resources and educational opportunities. Their libraries and local community centers can offer free workshops to help residents stay safely. Government offices also organize frequent training sessions focused on helping people protect their digital accounts. The good thing about these programs is that they often provide practical guidance to understand and implement best security practices.
Additional protection steps
Protecting your online accounts requires surveillance and knowledge of best security practices. With constantly evolving cyber threats, understanding how to defend against common attacks is crucial. These tips will help to safeguard their digital presence and avoid unauthorized access to their accounts.
Be careful with personal information
Scammers and cybercriminals are constantly developing new tactics to steal confidential data. You must understand how to safeguard your information to avoid becoming one of your victims.
Here are key ways to protect your personal information online:
Never: Share your passwords, verification codes or recovery information from the account, even with people who claim to be friends or family.
Always: Verify the identity of the person through multiple channels; Do not only trust your social media profiles, messages or emails.
Be skeptical: Of urgent requests of personal data, especially those who press it to act quickly before something bad happens.
Check: Email addresses of the sender carefully. Scammers often use addresses that are similar to legitimate ones.
When you have doubts: Contact friends or companies directly through official channels instead of responding to incoming messages.
Consider investing in a personal data elimination service: As a final step, consider using a good reputable personal data removal service. These services can help eliminate their personal data from Data Broker sites and reduce their exposure to scams or theft of future identity. Taking this additional caution can even protect your privacy and give you greater tranquility online.
While no service promises to eliminate all its Internet data, having an elimination service is excellent if you want to constantly monitor and automate the process of eliminating your information from hundreds of sites continuously for a longer period of time. See my best selections to obtain data disposal services here.
Get a free scan To find out if your personal information is now available on the web
Kurt’s Key Takeways
You should never share recovery codes of the Facebook account or any verification information with anyone because scammers can impeach people close to you to hack your account. In addition, be sure to protect yourself by allowing the authentication of two factors on Facebook and remain attentive to suspicious applications.
Click here to get the News application
If you have ever been in Marilyn’s situation, what steps did you take to recover your account and protect yourself from future attacks? Get us knowing in Cyberguy.com/contact
To obtain more technological tips and safety alerts, subscribe to my free Cyberguy Report newsletter when you head Cyberguy.com/newsletter
Ask Kurt a question or let us know what stories we would like to cover
Follow Kurt in his social channels
- YouTube
Answers to Cyberguys more facts:
- What is the best way to protect your MAC devices, Windows, iPhone and Android to be pirate?
- What is the best way to stay private, safe and anonymous while navigating the web?
- How can I get rid of robocalls with data elimination applications and services?
- How do I eliminate my private internet data?
New Kurt:
- Try the new Cyberguy games (crosswords, words searches, trivia and more!)
- Cyberguy exclusive coupons and offers
Copyright 2025 Cyberguy.com. All rights reserved.
Kurt “Cyberguy” Knutsson is a award -winning technological journalist who has a deep love for technology, equipment and devices that improve life with their contributions for News & News Business Startzing Mornings in “News & Friends”. Do you have a technological question? Get the free Kurt’s free newsletter, share your voice, an idea of the story or comment on Cyberguy.com.


