Support the family from afar controlling their screen with facetime

Staying connected to family members living far can be a challenge. However, with the last update of iOS 18, Apple has introduced a game change function that allows you to remotely control the screen of a family member during a Facetime so -called.

This can be incredibly useful to provide technical support or guide them through complex tasks on an iPhone or iPad.

We are going to immerse ourselves in how this function works and how you can make the most of it.

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Remote control benefits

This characteristic is particularly useful for technical support because it allows family members to help solve problems or learn to use new applications. It also provides guided assistance, which allows you to walk someone through a step -by -step process, such as configuring a new device or configuring configurations. In addition, it improves communication by making it easier to explain complex tasks without the frustration of lack of communication.

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How to update to iOS 18

First, you will want to update your software to iOS 18. Here we show you how to do it on your iPhone.

• Unlock your iPhone and touch the Configuration application.
• Show down and select General.
• Leverage Software update. Your device will verify the available updates.
• If iOS 18 is available, you will see an option for Download and install. Touch.
• If requested, enter your device password.
• Read Apple’s terms and conditions, then touch Accept To proceed.
• Your device will do it Download the update and then install it. This process can take some time, so make sure your device is connected to Wi-Fi and have enough battery duration or connected to a charger.

Once the installation is completed, its iPhone will restart and execute iOS 18 with all its new features.

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How to use remote control in Facetime

With iOS 18, Apple has expanded Facetime capabilities to include the remote screen control. This feature is part of SharePlay, which was initially introduced into iOS 15.1 to share content. Now, it allows users to share their screen and even pass control to another person during a facetime call.

To start, both you and the person you want to help need for iOS 18 to install on your devices. Before someone can remotely control their screen, that person must be saved in their contacts. Now, let’s say your mother calls you in panic because you can’t understand how to configure your new intelligent house device. No problem. This is how you can keep the day:

• Start a facetime call with her by clicking on the Facetime application.
• Then click “New Facetime”.
• Where it says “TO:” Write the name of who you want to connect, in this case, your mother.
• Then click on the Facetime icon at the bottom of the screen.

• Now, touch the Share icon At the top of the screen and select “Ask to share “ Screen.

• This will send a request to your mother, asking you to Share your screen with you

• Once your mom acceptanceYour iPhone screen will appear on your device.
• Leverage Your screen To expand it, so you can see everything clearly.

• Here is a great trick: you can use the Marking tools To draw or highlight directly on your screen.
• For example, Circle the button She needs to touch

• EITHER Draw an arrow To guide her. In this way, you can visually guide it through each step.

But what happens if the person with whom he is facing is stuck?

This is where the true magic happens. In fact, you can take control of your screen.

• Only the icon in the lower right corner of its shared screen. THis is the “Application Control” button.

• Your mom will receive a notice of Approve or deny Your application.
• Once you approve, you can Touch, slide and write on his iPhone as if you were holding it yourself.
• Can move things, Open applications and Help directly.

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How to finish remote control

When you have finished playing technical support, ending the remote control is very easy.

• Click on the Horizontal oval shape At the top of the screen.

• Then, touch the “Red circle with the X in the middle” Where it says “End.”

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Privacy and safety

Apple has implemented several safeguards to guarantee its privacy and security while using this function. Only trust contacts can request control, and you have the option to reject any request. In addition, certain confidential actions, such as changing Apple ID configuration or paying, are restricted during remote control sessions.

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Kurt’s Key Takeways

The remote control function in Facetime with iOS 18 is a powerful tool to stay connected and provide support to family members from afar. Whether you are helping your parents navigate their new iPhone or guide a friend through the application configuration, this feature makes it easier than ever leaking a hand, regardless of the distance. Then, the next time a family member calls him to obtain technical support, remember that, with iOS 18, he can be there with them, practically controlling their screen and making the process softer and more efficient.

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